DHL is in operation in over 220 countries and territories across the globe, making it the most international company in the world. Their workforce exceeds 325,000 employees and they provide solutions for an almost infinite number of logistics needs.
It is no news again that DHL is part of the world’s leading postal and logistics Group, Deutsche Post DHL Group and encompasses three divisions which include DHL Express, DHL Global Forwarding, Freight and DHL Supply Chain. They aim to be “The Logistics Company for the World”, that not only simplify customers’ lives but also contribute positively to the world.
They are currently accepting applications from interested and qualified candidates to apply for their latest job vacancy.
Job Specifications:
Job Title: Field Sales Specialist
Job Type: Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria
Job Description:
The Field Sales Specialist will develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies.
Responsibilities
As a Field Sales Specialist, you will:
- Administer field sales plans and processes, including providing input for sales forecasting, budgeting, etc.
- Deliver sales objectives and revenue growth for a defined geographic region, product line or market segment.
- Secure new business and build on existing core business through repeat orders.
- Respond to inquiries, resolve problems, promote, and sell products/ services.
- Identify and contact prospective customers and build relationships to generate future sales and repeat business.
- Check and understand type and size of customer requirements and suggest products/ service/ alternative products/ services.
- Develop and deliver sales bids, presentations, proposals, and conduct product demonstrations to customers.
- Follow up prospects, develop terms of sale and close business by connecting a customer need with a DHL solution.
- Introduce products and promotions to customers and deploy marketing campaigns.
- Build rapport and trust with customers by being informed about their business and market.
- Coordinate with internal teams such as sales, marketing, operations, and service management for enhancing sales and customer retention.
- Support customer retention by staying in touch to ensure service satisfaction, providing information useful to the customer and introducing additional services to the customer.
- Identify problems that may not be clear in their own area of authority and modify work methods accordingly.
- Convince external parties such as skeptical customers, institutions, etc. who are skeptical or unwilling to accept proposals or where decision-making process and standards are defined and mandatory.
- Connect with and influence other specialist departments and 3rd parties e.g. external service providers.
- May convince others to accept new concepts, practices, and approaches.
- Build strong, trusting cross-functional relationships with DHL managers.
- Understand customer and key stakeholders’ interests and concerns and advise direct reports, customers and key stakeholders.
- Provide technical guidance to line managers and employees.
- Be an individual contributor who may manage two or fewer employees.
- May direct the work of other lower-level professionals or manage processes and programs.
- Coach and review the work of lower-level professionals.
Qualifications and Requirements:
- 4 years’ experience or more in the Freight Forwarding and Logistics industry
- Bachelor’s Degree or equivalent experience/qualification
What You Get
- Opportunities in a global company where you can contribute your ideas and skills to enhance our shared goals.
- Possible further career development
- Competitive salary
How to Apply
Interested and qualified candidates should click on the provided link to apply.
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