Zhuli Recruiters, a recruitment firm committed to serving start-up companies, is looking for suitable candidates to fill the position below:
Job Title: Relationship Manager
Location:
- Abuja (FCT)
- Akwa Ibom
- Cross River
- Delta
- Edo
- Ekiti
- Enugu
- Imo
- Kwara
- Lagos
- Nassarawa
- Ogun
- Ondo
- Osun
- Oyo
- Rivers
Employment Type: Full-time
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Job Description
As a Relationship Management Officer, you will be a vital part of the sales team, building and maintaining relationships with customers, developing and exploiting sales opportunities, and drawing in prospective commercial and retail customers.
Key Responsibilities
- Serve as a client’s advocate and trusted advisor on financial matters.
- Handle client enquiries and resolve complaints effectively.
- Build and maintain relationships with customers and organizations.
- Collaborate with business heads to drive product sales and acquisitions.
- Leverage internal networks and partnerships for sales growth.
- Sell, cross-sell, and upsell bank products to maximize revenue.
- Implement marketing strategies to boost profit.
- Achieve deposit targets through business and investment deals.
- Source clients for savings, current, and fixed deposit accounts.
- Create quality risk assets to meet targets.
- Package and monitor customers’ credit requests and compliance.
- Ensure KYC requirements are met.
- Plan and report on marketing activities.
- Monitor performance against targets.
- Deliver high-quality client service to enhance sales and retention.
Key Performance Indicators
- Customer growth in volume and value.
- Customer experience and cross-selling.
- Customer satisfaction and retention.
- Profitability rate.
- Quality and timeliness of reporting.
Experience and Qualifications
- Degree in Finance, Accounting, Economics, or a related field.
- Minimum of 5 years of banking experience in sales and credit.
- Knowledge of accounting, financial analysis, business law, advisory services, and banking operations.
- Skills in credit risk assessment, relationship management, and business writing.
- Understanding of economic trends and their implications on the banking sector.
- Must currently occupy a similar role in another bank.
- Must be a full-time staff of a bank.
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Skills and Competencies
- Strong business acumen and analytical skills.
- Excellent relationship management and interpersonal skills.
- Proficiency in MS Word and Excel.
- Understanding of business processes and attention to detail.
- Enthusiastic and passionate about customer service.
- Proactive decision-making and problem-solving skills.
- High integrity and commitment.
Application Closing Date: 6th March, 2025
How to Apply: Interested and qualified candidates should click on the link to apply by filling an online form.
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