Afriktech Travels and Tours Limited is a travel tech company that centralizes solutions for tourism, mobility, and hospitality to automate the process for tours, accommodations, car rentals, and vacation packages. They work to ease and improve the booking process and increase customer experience, alongside a driving school to help graduate a large number of qualified drivers on the roads.
They are recruiting to fill the position below:
Job Title: Support Officer
Location: Lekki, Lagos
Employment Type: Full-time
Job Summary
They are looking for a highly motivated and reserved individual to join their team as a Support officer. The ideal candidate will have excellent customer service skills and be able to work independently, without supervision, and as part of a team.
In this role, you will be responsible for a variety of tasks that include uploading available vehicles and apartments onto the company website, tending to requests both virtually and at the office, creating video content for driving school students, and providing operational and administrative support to the team.
Responsibilities
- Tend to requests both virtually and at the office.
- Provide administrative support to the team, such as answering phones, scheduling appointments, and managing files
- Assist with the planning and execution of marketing and promotional events
- Provide excellent customer service to all clients
- Upload available vehicles and apartments onto the company website
- Maintain customer records
- Collaborate with other departments, such as social media content creators to create high-quality visuals, including photos, and videos, that align with overall business objectives.
Qualifications
- B.Sc. or equivalent degree in any related course
- 2+ years of experience in an administrative or customer service role
- Excellent customer service skills
- Ability to work independently without supervision and as part of a team
- Strong organizational and time management skills
- Proficiency in Microsoft Office Suite.
Compensation and Benefits
When you work with them, you get:
- Competitive salary and benefit packages
- Chance to work in a fast-paced and dynamic environment.
Application Closing Date
March 30th, 2024.
How to Apply
Interested and qualified candidates should send their CVs and cover letters to: anita@afriktechtravels.com using the job title as the subject of the email.
N.B: Only candidates with the right experience and degree should apply.