Rubystar Global Limited is one of the leading FinTech companies in Nigeria that provides loan services via an online app. They currently have a vacant call agent position at their company and are urging qualified individuals to apply.
They are recruiting to fill the position of::
Job Position: Call Agent
Job Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Accurate daily/weekly report of customers
- Contact customers daily/weekly and inform them of their overdue loans.
- Daily/weekly follow-up on customers’ previous payment and redemption date
- Advising customers on the best payment options and negotiating suitable payment plans.
- Applicants can work from home after 2 weeks of good performance.
- Manages recovery of overdue loans.
Requirements
- Candidates should possess an SSCE / OND / HND / B.Sc qualification with 0 – 2 years of work experience.
- Previous experience in tele-collection or Customer Service will be an added advantage
- Agile, teachable, and willing to learn.
- Must have a good Android or a smartphone.
- Ability to collaborate with a team in a fast-paced environment.
- Persuasive, sales/marketing, and analytical skills will be an added advantage.
- Strong written, communication, and negotiation skills.
- Attention to detail and strong listening skills.
Benefits
- Opportunity to work from home after 2 weeks in the office based on good performance.
- Opportunity to switch to another vacant position.
Salary
N50,000 monthly with daily/weekly bonuses up to N15,000.
How to Apply
Interested and qualified candidates should send their CVs to: hr2tenportion@gmail.com using the Job Position as the subject of the email.