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Migration: First Bank issues Service Disruption Notice, Dates

First Bank of Nigeria

First Bank has announced its plans to transition to a new cloud-based procurement and financial platform as part of its continuous effort to enhance operational efficiency and service quality.

In a notice issued Wednesday, the bank revealed the migration will take place from Saturday, October 26, 2024, to Sunday, November 3, 2024, with services resuming on Monday, November 4, 2024.

The bank warned of temporary service disruptions during this period, noting, “During the cut-over period, certain activities and transactions will need to be suspended to aid housecleaning and safe migration of transactions with minimal disruption.”

FirstBank further detailed that vendors would be unable to submit invoices through its current system after Friday, October 25, 2024, and payments will only be processed for invoices submitted by that date. The current supplier portal will no longer function after November 4, and more information on the new platform will be shared ahead of its go-live date.

The notice continued, “Kindly note to take proactive steps as indicated above to avoid business disruption during this critical period. Further details regarding onboarding, training, and user guides will be communicated before the end of the week.”

This announcement comes amid a series of banking system upgrades across Nigeria, with major lenders such as Zenith Bank and Guaranty Trust Bank also updating their core platforms since September.

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