Guaranty Trust Bank (GTB) has informed its customers about an upcoming migration of its core banking system, which will result in temporary service disruptions.
The transition to a more advanced Finacle Core Banking Application System will begin on Friday, October 11, 2024, and is expected to be completed by Monday, October 14, 2024.
GTBank branches across Nigeria will close early, at 12:00 p.m. on October 11, and will reopen at 9:00 a.m. on October 14. Additionally, digital banking services will experience a temporary disruption for 11 hours, starting at 10:00 p.m. on Sunday, October 13, and ending at 9:00 a.m. on Monday, October 14.
During this period, customers will still be able to conduct limited transactions such as transfers, bill payments, and airtime/data purchases. However, other services will be unavailable.
GTBank stated that the upgrade is part of its commitment to enhancing customer experience through digital transformation.
The bank has apologized for any inconvenience and assured customers of updates as the process unfolds.
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