Access Bank has announced a temporary shutdown of services to facilitate a system upgrade aimed at enhancing its offerings.
In a communication sent to customers on Tuesday, the bank revealed that the upgrade would be conducted in phases, beginning on Saturday, October 12, 2024, at 10 pm, and concluding on Sunday, October 13, 2024, at 6:30 am.
During this period, customers may experience temporary disruptions on the Access More app, Internet Banking platform, and ATMs. However, the bank assured that cards would remain operational, and the *901# service would still be available for essential transactions such as funds transfers, airtime and data purchases, and bill payments.
The bank’s message read: “Dear Valued Customer, in line with our continuous drive to better serve you, we embarked on a comprehensive system upgrade to optimise the functionality of our systems.”
The bank also emphasized its commitment to keeping customers informed about future phases of the upgrade while ensuring minimal disruption to services. Once the upgrade is completed, all channels are expected to be fully restored.
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